After all the time spent getting Certified Nursing Assistant training and finding a job, you might be feeling pretty comfortable. You know how to care for patients and have a good work ethic—but that isn’t the end of the story. CNAs are evaluated annually to ensure that they maintain high standards of care.
This annual evaluation is meant to judge your performance at work and help you improve your skills and techniques. Many CNAs become nervous about their evaluations, since they often help to determine their position and pay for the next year. While the best way to avoid poor evaluations is to work hard and obey the guidelines, it can also be useful to know exactly what an annual evaluation entails.
First and foremost, an evaluation will look at your quality of care. Are the residents well cared for? Are you respectful, polite, and attentive? Are their needs met and are their care plans followed? Public relations might also be considered. When you are out with the residents, how do you behave? Do you smile, frown, or act like you are enjoying yourself? Do you treat family members that come to visit with respect, or do you act like they are in your way?
Teamwork is another important component. How well do you work with other CNAs? Are you a good member of the team? Have complaints been made about you? This might also include an evaluation of your work attendance—they will check to see how often you have been late to work or call in shifts. It can help your evaluation if you help to fill in for other CNAs or often arrive early.
Finally, you must be sure that you follow all of the policies and procedures of your workplace. Each facility has its own specific protocols and guidelines, which you must learn. During training, you learn that every patient has a medical chart and a care plan. You need to know where to find these documents, how to read them, and how to perform the procedures on them. You should also obey all the rules of the place where you work—using your cell phone even when there’s a policy discouraging it can hurt your evaluation.
An annual CNA evaluation might also consider other factors, such as the number of continuing education or in-service hours you have received over the past year. But if you focus on providing the best care, following the rules, and keeping a good attitude, you should be able to pass the evaluation and get a great review.