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CNA Responsibilities in Reporting Resident Rights Violations

The 1987 federal Nursing Home Reform set laws that mandates nursing homes and facilities to protect and promote each residents rights. These nursing home resident rights laws require that each nursing home provide the care for its residents in a manner that promotes and optimizes the quality of everyday life of every resident, ensuring dignity, choice, and self-determination. A resident should never decline in health or their well-being as a result of the manner in which a nursing home or facility provides care.

According to the Bureau of Labor Statistics certified nursing assistants provide care to more than 1.5 million nursing home residents each year. There’s no denying that certified nursing assistants provide the largest majority of hands on care to residents of nursing homes and long term care facilities.  CNAs have responsibilities in making sure that the care they provide for residents is done in a way that promotes and enhances the quality of life of each resident.  Certified nursing assistants have the responsibility in reporting when any of the residents rights have been violated. 

Every nursing facilities have policies in place when reporting any evidence of violation of the residents rights.  Nursing home resident rights inservice should be conducted on every new employee.  There is a chain of command that CNAs must follow when reporting any of the violations that may occur.  If you feel that the issues are not being addressed, you can contact your local states Ombudsman office.  Nursing homes and facilities are required to have the contact information for their local Ombudsman office located in the facility. 

The Long Term care Ombudsman investigates complaints that have been made by or on the behalf of residents.  They provide assistance to residents in exercising their rights that have been guaranteed by the law.  The Ombudsman is a group of volunteers that advocate for the quality of care, the welfare and the health and safety of residents.