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Welcoming a New Resident to the Facility

We’ve all felt it at some point in our lives, that nervous feeling.  When we experience something new in our lives its common for us to have these sort of feelings.   This can be true for those who are becoming a new resident at a nursing facility.  It is important for the CNA and staff to provide a lot of support for new residents, as this can sometimes be an overwhelming experience for an individual and their family. But, it doesn’t have to be.

As certified nursing assistants, you want to make a good first impression at welcoming a new resident to the facility.  You’ve have probably heard the saying that you only get one chance at making a good first impression.  How do you make a resident feel welcomed? It all starts with making the resident feel comfortable, physically and emotionally. 

Certified nursing assistants need to be aware of what is known as transfer trauma.  There has been significant evidence proven that certain practices  can help alleviate transfer trauma.

These practices include

Helping the resident acclimate to unfamiliar surroundings
Provide immediate comfort and security

When CNAs help the new resident settle into their room, this is the best time to learn more about the resident.  Finding out their likes and dislikes, as well as introducing the new resident to their roommates.  This is the best time to learn the new residents routines and their comfort needs.  This will help lessen any anxiety that the resident and their family may feel, knowing that the staff are more familiar with their situation.

Certified nursing assistants need to be collectors of data in three important ways when welcoming new residents.  These include

This is where you want to ask the important questions to learn more about the new resident.  Any routines, health issues, and habits that they might have.  As you get this information, this will help you establish a trustworthy relationship with them.  Without this information you will have difficulty caring for them in a way that the will need it.  This is the purpose of winning the residents cooperation at the time of the interview.

The CNA observes the resident by seeing and hearing things about the resident.  This will give you a better understanding about their movements and their responses.  It is import how the resident communicates with the certified nursing assistant and the other staff.  This is something that will need to be observed when you collect information about the resident.

This is an ongoing process that you will implement every time that you see the resident.  This goes along with observing.  For example what you learn about the new resident, may require further inspection. This is extremely important as information is collected, so that a proper effective care plan can be put in place at a timely matter.

When CNAs, nurses and other staff are immediately aware of a new residents condition, its important that they learn and share information. This will increase chances that care and support requirements will be properly met.  This will help diminish the risks of any negative outcomes.